EIT TERMS & CONDITIONS:
CHANGE POLICY: After booking has been made by EIT, any booking changes will incur a $50.00pp Change Fee. CANCELLATION POLICY: If you have to cancel, then a $100.00pp Cancellation Fee will be imposed for services already rendered. No Entertainment Fee refunds after FINAL PAYMENT. Cancellation refunds could take up to 6-8 weeks to process. The Client is responsible for any changes/cancellation fees assessed by the supplier(s), if any.
By filling out this form, you allow us to make your travel arrangements (flights, hotel, car rental, tour, cruise or other travel arrangements) and to charge your credit card. If you DECLINE travel insurance, your signature below shows that you aware of the ramifications of traveling without insurance and that you are responsible for the potential costs should medical attention be needed. Please note, that if you Cancel because of a family or job emergency, you may NOT be covered if insurance is NOT purchased and Cancellation penalties will apply (see policy above).
Excellence in Travel, LLC (“EIT”) acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary (“Suppliers”). EIT is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules. You agree that the courts in Greene County in Ohio will be the exclusive jurisdiction for all claims brought by you or EIT, and you hereby submit to the personal jurisdiction of those courts. EIT assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts, or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment, or instrumentality owned, operated, or otherwise used or provided by the Suppliers; or (3) any wrongful or negligent acts or omissions on the part of any other party not under EIT’s control. You hereby release EIT from all claims arising out of any problem covered in this paragraph. EIT will not be responsible for Entertainment, Pricing, Coupon Booklets and Events that are subject to change without notice.
EIT has no special knowledge regarding the financial condition of the suppliers, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel. For information concerning possible dangers at destinations, EIT recommends contacting the Travel Warnings Section of the U.S. State Department at (202) 647-5225 or http://travel.state.gov. For medical information, EIT recommends contacting the Centers for Disease Control at (877) FYI-TRIP or www.cdc.gov/travel. You assume full and complete responsibility for checking and verifying all passports, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s). You hereby release EIT from all claims arising out of any problem covered in this paragraph. Passports are not needed for most Caribbean cruises but PASSPORTS ARE HIGHLY RECOMMENDED!
Thank you for using VacationPort™, NexCite™, ESP™ and Tandem™ services of VacationPort®.
VacationPort®, Inc. works with site operators to provide you with leisure travel research, promotion, booking request, and booking services. In order to provide these services to you, we occasionally ask you for certain information that we receive and store. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, and billing information (such as credit card number, cardholder name, and expiration date. We respect your privacy and will only use this personally identifiable information in the manner described below. This policy does not apply to the practices of companies that VacationPort®. does not own or control, or to people that VacationPort®. does not employ or manage.
VacationPort®, Inc. provides a web service that is included in the web sites of site operators with whom we do business. Personally identifiable and non-personally identifiable information is collected from you when you use our service.
When you use our service, you have the option to contact a site operator using our Trip Request and Profile forms to obtain further information about their products or services. When you submit this form, we electronically deliver the information you provide to the site operator. The information you provide in these forms includes personally identifiable information, including your name, address, telephone number, and email address. All details that you submit using the Trip Request and Profile forms will be made available to the site operator. We do not collect credit card numbers, social security numbers, or other financial account data in the Trip Request and Profile, and we strongly encourage you to avoid including that data when you complete our Profile and Trip Request Forms.
All of the information you enter in our Profile and Trip Request forms is saved for you to re-use in a subsequent visit. The information is stored in databases that we maintain. Other than VacationPort®, only the site operator to whom you submitted your information has access to your personally identifiable information within our database.
When you use our service, you have the option to book travel products. We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings you conduct on our site. Other than VacationPort®, only the site operator and the travel supplier (such as a cruise line, tour operator, or other travel operator) to whom you submitted your information have access to your personally identifiable information within our database.
VacationPort® provides access from our service to certain third party online booking tools that you can use to book travel with third parties. VacationPort® provides access to third party online booking tools as a service to you and to the site operator, but has no responsibility for their operation. These tools by their nature must gather personally identifiable information and credit card information from you to complete your booking requests. Personally identifiable information collected by these third parties is subject to their privacy policies and you are encouraged to review said policies before providing any personally identifiable information.
When you enter a third party online booking tool from our service, we may pass some of your personally identifiable information to the booking tool. If you have not logged in to our service or have not registered, no such information will be shared.
Site operators, travel suppliers, and third party booking tool providers with whom we share or you share your personally identifiable information may have their own privacy policies. Personally identifiable information collected by these site operators, travel suppliers, and third party booking tool providers is subject to their privacy policies and you are encouraged to review said policies before providing any personally identifiable information. Their policies may differ from our policy. VacationPort®. shall have no obligation or liability of any kind to you respecting the privacy policies of site operators and third party booking tool providers, the failure of any of them to adopt a travel policy or follow their respective privacy policies, or their use of your personally identifiable information.
A cookie is a small file that is sent from our system to your computer and is used to store data. We use session ID cookies for regular operation of our service. Once you close your browser, the cookie is discarded. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Our service does not use persistent cookies.
We use log files to track system activity and maintain our systems. Log data includes IP addresses, browser type, referring/exit pages, platform type, date/time stamp, and number and nature of clicks through our service.
We use this information to analyze usage patterns, observe trends, administer the site, track user movements in the aggregate, and gather broad demographic information for aggregate use.
Site operators that include our service in their web sites may place banner ads on our service, using screen space we optionally set aside for that purpose. This privacy statement covers the use of cookies by VacationPort® only and does not cover the use of cookies by any advertisers.
When you create a Profile and send a Trip Request to a site operator, you can choose to receive travel promotion emails from VacationPort®. and the site operator. Out of respect for your privacy, we present the option to avoid receiving these types of communications. Promotion emails from a site operator are subject to the respective site operator privacy policies.
We make every reasonable effort to preserve user privacy. We will, however, disclose personal information compelled by law, order, regulation, rule or legal process when, in our judgment, we are required to do so. Statistical information about visitor usage of our service is aggregated and shared for the purposes of preparing and delivering personalized promotions and special offers to visitors who have requested such information. We make use of and share aggregate information with third parties. Personally identifiable information is not attached to this aggregate information. In the event we should go through a business transition, such as a merger, being acquired by another company, or selling a portion of our assets, users' personal information will in most instances be part of the assets transferred. If there is a material change in the use of personally identifiable information that has been previously collected, VacationPort®. will notify you by posting a revised privacy policy with a modified effective date. We encourage you to review our privacy policy often to review any changes.
Our service takes every reasonable precaution to protect our users' information. When you submit sensitive information via our service, your information is protected both online and off-line.
We have physical, electronic, and procedural safeguards to protect personal information about you..
If you have any questions about the security of our service, please send us an email at support@vacationport.com.
If there are material changes to our privacy policy, we will post a link to our revised privacy policy on our home page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
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